1 Scope
1.1 As a user of services offered by DH Minerva, or any of its subsidiaries or authorized affiliates ("We", "Us", "Our", "DH Minerva"), you provide us with information about you and the way you use our websites.
1.2 For the purposes of this Privacy Policy, the term, "Websites", shall refer collectively to dhminerva.com and the subdomain support.dhminerva.com.
2 Data minimization
2.1 We strive to collect the minimal amount of information required to operate our services. Any personal data are erased if they are no longer required for the purposes for which they were collected or otherwise processed.
3 Web server logs
3.1 When you visit our Websites, your device automatically transmits the following data:
Browser type and version
Operating system used
Web page from where you enter our website (referrer URL)
Web pages that are accessed
Date and time of your visit
Your IP-address
3.2 These data are stored separately from any personal data which you may have provided and, therefore, cannot be assigned to a particular person. Since the impact on your privacy is limited, we do not ask for your consent. These data are required for us to provide the service, to ensure technical operability and to investigate and remove malfunctions. It is in our legitimate interest to ensure the use and technical operability of our Websites. These data are automatically collected when our Websites are accessed. Unless they are provided, you cannot use our services.
4 "Do not track" requests
4.1 Some browsers have a "Do not track" ("DNT") setting that allows you to tell websites that you do not want your online activities to be tracked. There is no consensus among industry participants as to what "Do not track" means in this context. Like many websites and online services, we currently do not alter our practices when we receive a "Do not track" signal from a visitor's browser.
5 Cookies
5.1 A cookie is a piece of data that a web browser automatically stores on a user's device when he or she visits a web page. Tracking cookie is a type of cookie that shares details of the user between different websites.
5.2 DH Minerva does not use cookies.
6 Voluntarily submitted information
6.1 You have the option of contacting us through a form.
6.2 If you use the "Support" / "Contacts us" button, we need the following mandatory details (marked as such): you name, email, your question or message.
6.3 The data serves the purpose of meeting your request for contact. It is processed for the legitimate interest of providing the best customer experience. As soon as your contact request has been concluded, we will erase the collected data. In particular, if no response is required, or if we have nothing to respond - then the data will be erased as soon as such determination is made.
6.4 Due to specific regulations of different countries, DH Minerva is currently unable to serve contact form requests from residents or citizens of the Argentine Republic, the Republic of India, the Russian Federation, the Socialist Republic of Vietnam. By submitting the contact form, you warrant that you are not a resident or citizen of any of these jurisdictions.
6.5 By submitting the contact form, you warrant that you are 18 years old (or, if higher than 18 years old, the age of majority in your jurisdiction).
7 Links to other websites
7.1 Our Websites may include links to third-party websites. DH Minerva does not have any control over and is not responsible for the privacy policies or information collection practices of other websites. We recommend that you review the privacy policies of any service you use before providing any personal information.
8 Information security
8.1 We strive to keep your information protected. We use a combination of technical, administrative and physical controls to keep your data protected. In particular, we use the Transport Layer Security ("TLS") to encrypt our services. However, we cannot guarantee absolute security.
9 Disclosure to third parties
9.1 For the purposes of web hosting and development, we work with various organizations, vendors and contractors ("Service Providers"). It is in our legitimate interest to ensure the use and technical operability of our Websites. We limit the information provided to these Service Providers to that which is reasonably necessary for them to perform their functions.
9.2 Your data is not sold, rented or made available in any other way to third parties, unless we are legally required to do so.
10 Minors
10.1 Our Services are available only for those who are 18 years old (or, if higher than 18 years old, the age of majority in visitor's jurisdiction). Our Services are not targeted to, or designed for minors.
11 Languages
11.1 The language used by DH Minerva on it's Websites is English. However, our Websites and this Privacy Policy may be automatically translated to other languages for visitors' convenience.
11.2 In case of any discrepancy between the meaning of any translated version of this Privacy Policy and the English language version, the English language version shall prevail.
12 Changes
12.1 This Privacy Policy may be updated from time to time for any reason. We will post any Privacy Policy changes on this page.